Lack of visibility into the app’s data quickly became staff pain points, and we had some healthy debates around whether it’s a better approach to build out reporting features in the app or work to integrate the app data over to another platform with more specialized analytic capabilities.Īirtable is a familiar tool in our org, multiple staff teams have used it for various projects, including the team who manages this app using Airtable this year to collaborate on curating the customer data which was later loaded into the app. But other back end features still needed work, like reporting on the data and enabling our staff to build list exports. Super important customer-facing things worked, like contract and payment workflows. Not everything was fully functional at launch though. So we went for it, partnered with to rebuild our software, and the short version of the story is that we successfully launched to our customers a couple of months ago. Bubble presented an intruiging alternative to the former paradigm of Ruby-on-Rails code with a Postgres backend deployed on a container-based cloud platform service. I’m relatively new to Bubble, but have learned a lot about the platform in the past six months as I led a project at my organization to rebuild our proprietary purpose built customer portal application.įor context, the app has been around fifteen years through three previous iterations, and it was in need of an update.
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